Showing posts with label email. Show all posts
Showing posts with label email. Show all posts

Monday, 10 October 2011

Thing 13 : collaborative tools (Google docs, Dropbox, Wikis)

This is not going to be an in-depth analysis, as I haven't yet made any of these tools a regular part of my work, but having had a look I'm quite enthusiastic about all of them in principle. A general (obvious) point: collaboration is only going to work if you have someone using the same tools to collaborate with.

We all badly feel the need (I do, anyway) to get away from torrents of emails, attachments, and clogged-up shared drives. All of these tools could help free us from them.

Google Docs seems easy to use (I just need an opportunity now!) It could function as a shared drive without the clunkiness.

Dropbox could in fact also be useful for personal things - it wouldn't have to be for collaboration. "Always have your stuff, wherever you are", it promises - it's a way to store online with access from multiple computers and no need for USB sticks or, ahem, floppy discs (yes, I know. Technology has been moving a bit too fast for me lately!). I'm never sure how much we can actually trust tools to remain as promised (there was a lot of recent anguish over changes to Delicious) so I'm probably not yet ready to believe the "always" bit.

Wikis are the only one of these tools which we have vaguely discussed using at work. We have a cataloguing manual which really needs to be accessible in a more flexible form (which could be amended easily), and I can see a Wiki being a good potential place for it.

I've been a bit slow to embrace some of the tools available for collaborative work, not least because I have not felt able to warm to our in-house "communities" tool which is designed to do some of this. I do very much see the benefit of getting away from all the duplication of emailing and forwarding documents, so perhaps I should try a bit harder with our own system. Unfortunately it operates through a portal which seems to time out very quickly and frequently. I must be more patient with it and accept the inconvenience - or persuade colleagues to migrate to one of these tools instead!

Thursday, 30 June 2011

Thing 3 (Part 1) : Online presence, branding and advertising

Thing 3 requires us to consider personal "branding" and reflect on our own online presence. On reading the cpd23 blogpost, my first thought was "oh no! I'm doing everything wrong!" - no consistency, no picture of me, multiple forms of name - in fact I can't condense it all into one post.

By happy coincidence, to break out of the library echo chamber for a moment, journalists have been having a similar conversation among themselves this week. It's inspired by the idea that Web 2.0 enables individuals to escape the corporate identity of their employers (which is why some don't like it), creating an identity of their own, or "brand", which in times of insecure employment may be very important.

The concept of "branding" provokes strong feelings. I enjoyed Tom Roper's blog comments (and found much I agreed with): or, for a laugh, look at this robust response to a student from Gene Weingarten. At the same time, I do really like the careful way Jo Alcock has approached her online presence, with the purple flower theme across different platforms, and her consistent name use.

I've mainly been a public sector person, but my mother worked in the strange nicotine-fuelled hothouse world of advertising in the 1950s/1960s - real life "Mad Men" - so I've always been aware of some of the tricks (hence my dollop of cynicism - I can spot a publicity puff a mile off), understanding from an early age that the point is to promote and sell the product. 1950s jingles and slogans did just that (some are still memorable and even still in use today), whereas later more indulgently arty ads seemed to be challenging the viewer to guess what the product was. No use, according to my mother, if you don't remember the name. Moral: a clear message with attractive packaging = sales.

I don't think of myself as marketing a product. I'm not planning to change my job, although in these turbulent times who knows what the future holds? I do however think that considering how we present ourselves online is important to us all. I'm going to skip the name thing for now, as "it's complicated" (mix of common names, doppelgangers,Welsh names, the Welsh language, and marriage). I did the "vanity" Google search using various versions of my name, the best results coming from "Helen + Price + Saunders". Adding "library" to this puts "The Sol and Helen Price Library" at the top - yay! A Helen Price Library!- with the next three hits being me, all from the library staff page at my place of work. Not everything about us on the web is within our control! I found one annoying thing, the ubiquitous http://www.192.com/ which pops up high on Google searches.You get a result for a name (in this case, just me), with partial postcode and town in 2002 (an out-of-date address for that year), and a long list of people I've never heard of allegedly living with me. Who are they? It was a tiny house! Everyone who ever lived in the house? The street? The whole company of saints? Apparently you can get yourself removed from this site, so that's on my "to do" list now. I also found something nice, a "thank you" on the website of Cymdeithas Melinau Cymru (The Welsh Mills Society), which I'd never seen before, which was lovely.

I treat all online communication as potentially open to the world. As I'm a bit late to all of this I haven't got as much to consider as some! I have never had a blog before; I do have a Twitter account, which is not locked down, and I'm happy to be followed by colleagues and anyone else. It's a mixture of personal and professional. I also have a Facebook account -  more privacy settings on that but I don't post much on it and there is nothing there which couldn't be read by anyone (not posted by me, anyway!) - and I'm registered with Plaxo (which I never remember to look at). I try to treat email in a fairly cautious way, as it only takes one click for someone to forward electronic communications far beyond their intended audience. If I really needed somewhere to express things I didn't want particular people to read, I would dig out my fountain pen and ink, revive my old diary, and use that - cold revenge is safer! Seriously, no potential employer is going to be thrilled to read lots of negative or incoherent stuff, so if you are job-hunting, tread carefully in the Web 2.0 world.